Website Maintenance Plans
Dedicated Support and Upkeep.
Your Website Is Critical To Your Law Firm
You have a website that is crucial to your law firm. It generates leads, clients and revenue (or at least it should). It’s a channel through which clients, potential new staff, opposing counsel, and partners will find you and engage with you.
It is fundamental to the success of your firm and you want peace of mind that it will be available for your audience 24/7 without interruption, and that it will continue to support ongoing firm growth.
All Software Is Vulnerable
Software needs updating to stay secure and take advantage of technology advances. The unfortunate truth is that all software is vulnerable, including the software that powers your website. More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook as well as millions of small businesses every day.
Take Advantage Of New Strategies
Your competitors are innovating (or maybe leading the way) with new websites and online strategies. The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up, let alone stay ahead of the pack.
Do It Yourself?
Keeping your website up to date, backed up, secure and consistently brining in new leads can be a time consuming and tedious process. It takes you away from what you should be doing, which is building relationships with your customers, staff and partners. The technology and strategies continue to evolve and it’s a full time job to keep abreast of all the trends and developments.
What Our Plans Include
More than just maintenance, we save time and money offering you
Secure Backup
Regular off-site storage of your website’s backup files on a weekly or monthly basis.
Content Changes
We take care of all your website’s content changes so you can spend your time with your clients.
Hosting
Secure Hosting and SSL Certificate on lightening fast Cloudways High Frequency Vultr servers.
Email Support Desk
Email your requests to our Support Desk 24/7 and we’ll take care of it right away.
Analytics
Keep track of your keyword ranking changes and your traffic and visitor stats.
Monitoring
Uptime monitoring and a firewall that shields from real-time threats and detects complex malware with daily malware scans.
Safe Updates
Safe Updates automatically create a restore point for you, making updating safer than ever.
Monthly Report
Detailed monthly report showing updates, backups, analytics, and more (depending on plan).
Frequently Asked Questions
Does the monthly time rollover?
Like a lawyer’s retainer, the monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not rollover. You can take comfort in the fact that what your request will be addressed by our team with immediate attention.
What happens if my website goes down, is hacked, breaks, etc?
The whole purpose of our client plans is preventative care, so we hope to prevent anything from happening. However, in the case your website has a major hosting issue, we will be there communicating with the web hosting company on your behalf. We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.
What tasks are included in the dedicated support time?
Glad you asked! Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is free game. We just ask you to be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.
My website was not build by CCC, can I still be on a client plan?
Although these plans are for sites we build or re-design, we welcome clients who are looking for a long term relationship with a dedicated webmaster.
We first like to do a Website Evaluation to become familiar with the website, how it was built and any potential issues that can arise. With the evaluation we will perform all the “Website Updates and Monitoring” tasks and make a full backup. Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan.
What are the Terms of the Maintenance Plan?
You can find all of the Terms here
