Lawyerist.com Article: Essential Toolkit 3

Do you have a system for closing your completed contracts and following up with your clients? Without a thoughtful plan in place, these things will easily get forgotten and you will miss the best opportunities for marketing your firm.
With a little thought and effort you can leave a great final impression, make yourself memorable and increase the potential for more referrals.

Exit package

Develop a logical system for your practice that ensures that the project or casework is completed to the client’s satisfaction. This might be something as simple as a checklist for you to follow through, a client survey or feedback form, or a simple blank card requesting a testimonial.
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Essential Marketing Toolkit, Part 3: Be Memorable at the Lawyerist.com.  Develop a logical system for your practice that ensures that the project or casework is completed to the client’s satisfaction. These seemingly minor ideas won’t go unnoticed and will help to persuade your clients of your sophisticated reputation.

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